SERVICENOW ITSM
ServiceNow ITSM is a cloud native solution that allows organizations to track, collate and manage business processes and workflow within a single platform. With ServiceNow ITSM, all systems within an organization are linked to the integration hub. In this way, all relevant data becomes accessible and can be used to give automated answers to the most common service requests, without the need for human interaction.
HB Global is an authorized ServiceNow service provider offering superior implementation, Integration, migration and support services to clients across the globe.
We offer various project engagement models – Onsite/Onshore, Offshore, Hybrid (Onsite + Offshore) and ODC (Offshore Development Center).
HB Global Help You
Consolidate Your IT Services
Boost Overall IT Productivity
Speed Up Incidents Resolution
Improve IT Services Visibility and Flexibility
Decrease Infrastructure and Operational Costs
Optimize Cloud Resources Management
Our Services
ServiceNow Consulting
Our experts perform analysis and assessment of your solutions and processes, as well as their readiness for ServiceNow implementation. ServiceNow consulting services help to select an optimal solution to meet your business needs:
- Develop a roadmap & detailed implementation plan
- Define the required customizations & integrations
- Consult on plugins for custom-made functionalities
Migration to ServiceNow
We will walk you through the complex process of replacing your legacy ITSM system or numerous single-point tools with a unified ServiceNow system. This service scope covers:
- Choosing migration strategy & its execution
- Data migration and integrations setup
- QA & post-go-live support after the launch
ServiceNow ITSM implementation
Our experts perform analysis and assessment of your solutions and processes, as well as their readiness for ServiceNow implementation. ServiceNow consulting services help to select an optimal solution to meet your business needs:
- Develop a roadmap & detailed implementation plan
- Define the required customizations & integrations
- Consult on plugins for custom-made functionalities
ServiceNow ITOM implementation
We will walk you through the complex process of replacing your legacy ITSM system or numerous single-point tools with a unified ServiceNow system. This service scope covers:
- Choosing migration strategy & its execution
- Data migration and integrations setup
- QA & post-go-live support after the launch
Automation and Orchestration with ServiceNow
Our experts perform analysis and assessment of your solutions and processes, as well as their readiness for ServiceNow implementation. ServiceNow consulting services help to select an optimal solution to meet your business needs:
- Develop a roadmap & detailed implementation plan
- Define the required customizations & integrations
- Consult on plugins for custom-made functionalities
Service Catalog Ordering and Provisioning
We will walk you through the complex process of replacing your legacy ITSM system or numerous single-point tools with a unified ServiceNow system. This service scope covers:
- Choosing migration strategy & its execution
- Data migration and integrations setup
- QA & post-go-live support after the launch
ServiceNow Security and Authentication
Our experts perform analysis and assessment of your solutions and processes, as well as their readiness for ServiceNow implementation. ServiceNow consulting services help to select an optimal solution to meet your business needs:
- Develop a roadmap & detailed implementation plan
- Define the required customizations & integrations
- Consult on plugins for custom-made functionalities
ServiceNow Service Portal
We will walk you through the complex process of replacing your legacy ITSM system or numerous single-point tools with a unified ServiceNow system. This service scope covers:
- Choosing migration strategy & its execution
- Data migration and integrations setup
- QA & post-go-live support after the launch
Custom Modules Development
Our experts perform analysis and assessment of your solutions and processes, as well as their readiness for ServiceNow implementation. ServiceNow consulting services help to select an optimal solution to meet your business needs:
- Develop a roadmap & detailed implementation plan
- Define the required customizations & integrations
- Consult on plugins for custom-made functionalities
Custom Modules Development
We will walk you through the complex process of replacing your legacy ITSM system or numerous single-point tools with a unified ServiceNow system. This service scope covers:
- Choosing migration strategy & its execution
- Data migration and integrations setup
- QA & post-go-live support after the launch
SERVICENOW SOLUTION EXPERTISE
We have experience of working across a wide variety of ServiceNow solutions which had enabled us to build connected enterprises as well as modernize operations business transformation.
